Smart Feature: Active chats

When adding or editing a posting on a web page or creating a page layout, participants or Web Site Administrators can insert links to active chat sessions previously scheduled using Web Site Manager. When someone adds more chat sessions using Web Site Manager, any chat session lists you inserted using the Smart Feature show the new sessions automatically. You can link to All chats (meaning all chats including the permanent general chat room), all scheduled chats, and individual chats.


You can choose from multiple styles and formats for the list of chat sessions on each posting. You can choose the list style, bullet, font, background, and more for the active chat links. You can also choose which chat sessions display.

How do you use this Smart Feature?

When you view the page showing the inserted Smart Feature chat session links, you can click a link and go directly to it. You can then chat with others.

The same rules that apply to participating in chat sessions also apply to using links to chat sessions. For example, to enter a chat session, you must be a participant of the Web Site. However, if you're viewing channels on the Interest Guide and you see a chat session list, you need only be registered (meaning that you must have created a user profile), but don't need to be logged in to participate in the chat session.

Where can you use this Smart Feature?

You can use Smart Features on any page in the Web Site, including the Interest Guide channel page.

  • When you add a posting, select Chat from the Layout drop-down list. Then, click a layout that includes an Active Chat. You can choose which chat sessions appear on your page. Note: If you are creating your own page layout, the chat Smart Feature is not available.
  • When you edit a posting on a page, click the Format Chat Links option to change the format of the chat link.
  • Although you publish and format Smart Features in postings on any page, you update their content globally via the Web Site Manager console. To schedule chats, return to the Web Site Manager and click Schedule a Chat in the Chat section.

Note: You can use this Smart Feature only if your System Manager enabled participants to publish and enabled the use of chat sessions on pages in this Web Site.


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