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Select chat transcripts link options

Participants or Web Site Administrators can insert links to chat transcripts previously created using Web Site Manager. A transcript is the text saved from a chat session. When more chat session transcripts are created, the transcript list you inserted shows the additional transcript text automatically. You can select All transcripts or select individual transcripts.

To access the Transcripts Link Options page:

  1. From the page containing the chat transcipts link, click the Edit Page option at the top of the page.
  2. From the Edit Content on This Page page, scroll through the postings on the page and find the chat transcript link posting.
  3. Click the Format Chat Transcripts option near the chat link posting.

To use the Transcripts Link Options page:

  1. Choose one of the following options that affect only the current posting:

    • Link style. Click this option to select whether you want the chat transcript links to appear in one or more columns and to choose font color, bullets, background colors, and more. For instructions, see Format links to chat transcripts.

    • Link to which transcripts? Click this option to choose the chat transcript links you want to appear in this posting. You can select all or specific transcripts. For instructions, see Select links to chat transcripts.

  2. Choose the following option that affects all chat transcripts. Use the option as a shortcut to the Web Site Manager Chat options.

    • Edit Chat Transcripts. Click this option to edit, delete, reorder, or rename existing transcripts. The updated information appears in your list of chat transcripts from which you can choose. For instructions, see Edit Chat Transcripts.